SHIPPING POLICY



Do we deliver internationally?

At this time, we just deliver to the United Arab Emirates.

What payment options do we accept?

We accept major credit/debit cards as well as cash on delivery.

What if I want to cancel my order?

Once your order has been placed and dispatched it cannot be cancelled. You will have to speak with a member of our team for review, please email us at operations@dubazon.com.

Do we deliver on weekends?

We do not deliver on Fridays and Saturday. Orders placed on Thursday after 9:00am will only be processed on Sunday.

Can I change the address of my delivery?

Once your order has been placed and dispatched address cannot be changed. You will have to speak with a member of our team for review, please email us at operations@dubazon.com.

How long does it take to recieve my order?

Once your order is placed, delivery will be between 5 - 10 days with TFM EXPRESS. If you order on a Thursday before 9:00am you will receive your order on Saturday. No deliveries are made on Friday. Delivery schedules in holiday periods are subject to announcement. 

 

 

You will be charged an Easy Ship Shipping fee (per item quantity) that varies by size (as shown below categories are split into Small, Medium and Large).

Item Size

Easy Ship fees (Effective July 1, 2019)

Small 

7 SAR

Medium 

9 SAR

Large 

17 SAR

 

Size guide

CE

Size

Camera

Small

Consumer Electronics (TV, Home Audio/Video)

Medium, TV- Large

Electronics Accessories (Mobile, Camera, PC)

Small

Mobile Phones

Small

Musical Instruments

Medium

Office Products

Medium

PC Store 

Small

Wireless & Portable Audio

Small

Consumables

 

Baby

Small, Baby Gear-Large

Beauty

Small

Perfumes

Small

Grocery

Small

HPC

Small

PCA

Small

Pet Products

Small

Home & Leisure

 

Automotive

Medium

Furniture

Medium

Home

Medium

Kitchen

Small

Major Appliances

Large

Small Appliances

Small

Outdoor

Medium

Sports

Medium

Stamps & Collectibles

Small

Tools

Medium

Toys

Small

Media

 

Book

Small

Music

Small

DVD & Video

Small

Video Games

Small

Video Game Consoles

Medium

Softlines

Small

Apparel

Small

Jewelry

Small

Luggage

Small

Shoes

Small

Watches

Small

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